What Questions Should I Ask a Web Design Agency Before Hiring?

Ask who owns your code and content after launch, what post-launch support looks like, what a realistic timeline is for your specific project, and for real examples of past work — not just a generic portfolio.

The way an agency answers these questions in the first conversation tells you a lot about how the rest of the project will go.

Some agencies build sites on proprietary platforms that make it costly or impossible to leave later — always confirm you'll fully own your site and content.

Ask specifically what happens if something breaks after launch, and whether ongoing updates are included or billed separately.

Write down each agency's answer to these questions side by side before making a decision — the differences often reveal more about fit than the initial pitch or portfolio ever will.

An agency that welcomes tough questions upfront is usually more pleasant to work with once the project is underway, too.

Appcly answers all of these questions clearly in the first conversation — no surprises later.

Book a free consultation to ask us directly.